Have you ever created a ZIP code-based territory on one platform, only to find that it covers moreâor lessâthan expected on another tool?
Itâs frustrating. And it raises a fair question:
How can the same ZIP code look different depending on the mapping software?
Letâs break it down. While it might seem like ZIP codes are fixed and simple, theyâre actually one of the most misunderstood and fluid geographic units in use. Here's why.
ZIP codes were originally created by the United States Postal Service (USPS) to sort and deliver mail more efficientlyânot to define fixed geographic areas. And because they're built for logistics, not mapping, ZIP codes:
Can change frequently
May include non-contiguous areas
Donât always align neatly with city, county, or census boundaries
Sometimes exist only as a list of addresses, not as a defined shape at all
<u>The USPS does not draw ZIP Code boundaries</u>. Thatâs why ZIP codes are tricky in territory mappingâand why boundaries can vary from one tool to another.
Contrary to popular belief, ZIP codes arenât permanent. The USPS regularly adds, deletes, or modifies ZIP codes due to:
Population growth or migration
New construction and infrastructure changes
Operational changes in mail delivery routes
For example, a fast-growing suburb might be assigned a new ZIP code in 2025, but mapping platforms might not reflect that change until months (or even years) later.
Because the USPS doesnât publish official ZIP code boundary maps, mapping tools rely on the Census Bureau or third-party vendors who create ZIP Code Tabulation Areas (ZCTAs) or ZIP code shape files based on address aggregation and census data.
That means:
Each source may interpret boundaries slightly differently
Boundaries are approximationsânot authoritative USPS borders
Some sources update more frequently than others
Just like with population data, ZIP code boundary updates involve several layers of delay:
USPS implements a change
Third-party providers detect and model the change
Mapping platforms ingest and publish the updated shape files
So if you and your colleague are using different platformsâor even different versions of the same oneâyou may see different outlines for the same ZIP code.
But hereâs the important nuance:
A delay in updating ZIP boundaries can actually be strategic.
Territory mapping platforms like Zors often intentionally avoid immediately pushing every boundary update. Why?
Stability matters â If youâre mid-sale or mid-negotiation, a sudden boundary shift could cause confusion or conflict
New ZIPs or redefined ZIPs can be temporary, experimental, or corrected shortly after introduction
Downstream data lags â updated ZIP boundaries may not yet align with census, income, or household data for that same area
Franchise systems rely on consistency, not volatility. Rapid changes in ZIP shapesâwithout supporting dataâcan do more harm than good.
At Zors, we strive to strike the right balance between data freshness and territory stability:
We disclose the vintage of our ZIP shape files, so you know exactly which dataset you're using
We update shape files after theyâre fully modeled and reliableânot just when theyâre first available
We keep our boundary system consistent long enough to support your sales, FDD disclosures, and franchisee onboarding
Because when youâre building a franchise system, your territories should be grounded in clarityânot chaos.
Letâs say youâre mapping ZIP code 23456 in Virginia Beach.
Tool A shows it as a compact block, clipped to city limits
Tool B includes a rural extension that juts far to the south
Tool C splits it into two disconnected areas
Whatâs going on?
Tool A is using census-based ZCTAs from 2020
Tool B relies on a USPS-based 2023 shape file
Tool C is working off parcel-level address aggregation that hasn't been updated in 18 months
With Zors, you'd know which one youâre using.
ZIP codes may be squishy, but that doesnât mean your maps have to be.
Zors takes the guesswork out of ZIP-based territory mapping by showing:
Where your boundaries come from
How current they are
Thatâs how we help franchise brands scale with data they can stand behind.
Ready to test drive the Zors franchise intelligence platform? Schedule a personalized demo today!
Learn more on related topics:
Why Different Territory Mapping Tools Show Different Results for the Same Territory
Defining Franchise Territory Boundary Lines: ZIP Codes vs. Census Tracts
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